Payment and Pricing

• How much are Luxy Hair extensions?

  Luxy Hair extensions will vary in price depending on the weight, color, and length. Please see below for a general price list.

  16” 140g Classic set: $185 - $225 USD

  16" 140g Seamless set: $195 - $245 USD

  20" 160g Classic set: $215 - $255 USD

  20" 220g Classic set: $265 - $305 USD

  20" 180g Seamless set: $235 - $285 USD

  24” 240g Classic set: $339 - $379 USD

  16" 140g Halo set: $225 - $265 USD

  20" 180g Halo set: $265 - $305 USD

  16" 180g Classic Volume Bundle: $254 - $304 USD

  20" 265g Classic Volume Bundle: $344 - $394 USD

  16" 180g Seamless Volume Bundle: $264 - $335 USD

  20" 225g Seamless Volume Bundle: $314 - $374 USD

  16" Halo Volume Bundle: $225 - $344 USD

  20" Halo Volume Bundle: $344 - $394

  16" Straight Ponytail: $139 - $169 USD

  16" Curly Ponytail: $109.65 - $135.15 USD

  20" Straight Ponytail: $169 - $199 USD

  20" Curly Ponytail: $169 - $199 USD

  Clip-In Buns: $80 - $90 USD

  Thinning & Fourth Trimester Hair Fill-Ins: $69 - $79 USD

  16" Peekaboo Halo set: $135 USD

  16" Legally Blonde Ponytail: $139 - $169 USD

  16" Volumizer Wefts: $69 - $79 USD

  20" Volumizer Wefts: $79 - $89 USD

  All prices listed on the website are in USD. To display the price in your local currency, please use the dropdown menu in the upper righthand corner of the page.

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• What if I don't have a credit card?
  We currently accept the following methods of payment:

  • Visa
  • Mastercard
  • American Express
  • PayPal

  Alternatively, you can sign up for a free PayPal account and add your debit card to your PayPal wallet. For more information on how to add your debit card, please click here. Once you have done so, you may pay using PayPal at checkout.

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• Do you offer wholesale packages/pricing?

  At this time, we do not offer any wholesale packages or pricing as we would like for Luxies to remain being sold exclusively on our website. We thank you for your understanding.

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• What methods of payment do you accept?
  We currently accept the following methods of payment:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Discover Card
  • Amazon Pay
  • Shop Pay
  • Shop Pay Installments (US customers)
  • Klarna (Canada, and select international countries)

  We accept credit gift cards provided by one of the above-mentioned credit card providers, however, please ensure that the full amount being purchased is available on the gift card. Our online checkout system does not allow for payments to be split on two different cards.

  You may also be interested in:

  • What if I don't have a credit card?
  • Do you have payment plans?

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• Why did I get charged an extra fee of $1-$10?

  Luxy Hair is a Canadian operated company based in Toronto, Canada with shipping facilities in the United States.

  If you are ordering outside of Canada, your credit card company or bank might charge you a fee of $1-$10 that might even display as if it was charged by Luxy Hair. This fee is not charged by us as it is charged directly by your bank, due to your purchase being placed outside of your country of origin.

  This fee is not refundable by us, as this fee is not charged by Luxy Hair. If you have any questions regarding this fee, please contact your bank.

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• Why is my payment not going through?

  At checkout, please make sure that all of your personal information matches the exact information (name, address, etc) associated with your credit card. If some information doesn't match, the transaction will not go through, as we have a very secure payment process. If you are unsure, please call your credit card company to verify the information they have on file.

  Also, please ensure that your credit card is not restricted to making international purchases. Luxy Hair is a Canadian based company.

  You can also try going through the regular checkout or PayPal checkout as a payment option. If the problem persists, please e-mail us at [email protected] with your set preference (color/weight/length) that you would like to order, as well as your shipping address, so that we can e-mail you a custom invoice for your order and process it manually.

  Kindly note, our online checkout system does not allow for payments to be split on two cards.

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• Will my credit card information be stored in your system?

  No card information is ever saved at Luxy Hair and it remains the private property of the card holder at all times before, during, and after the product purchase. All transactions are processed through secure forms of payment which are used by millions of people daily and are heavily encrypted third party-payment processors. We take many active steps to ensure the absolute safety of your credit card and personal information.

  In addition to processing all credit card sales via a fully secured and reputable third party payment processor, your checkout experience is protected by industry standard 128 Bit SSL encryption to protect your private data.

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• I live in the U.S. - will I be charged taxes on my order?

  Yes, taxes will be applied for the below states. Please keep in mind these collected taxes are mandated by the local state governments and Luxy Hair in no way benefits from this and directly pays the amount collected to the state.

  Wisconsin - 5%

  Washington - 6.5%

  Virginia - 4.3%

  Utah - 4.85%

  Texas - 6.25%

  Pennsylvania - 6%

  North Carolina - 4.75%

  New Jersey - 6.625%

  Nevada - 6.85%

  Nebraska - 5.5%

  Michigan - 6%

  Maryland - 6%

  Louisiana - 4.45%

  Kentucky - 6%

  Kansas - 6.5%

  Indiana - 7%

  Illinois - 6.25%

  Georgia - 4%

  Colorado - 2.9%

  California - 7.25%

  Arkansas - 6.5%

  New York - 4%

  Kindly note, depending on the county and municipal you are in, additional taxes may be applied.

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• What currency are the prices on your website listed as?

  All prices listed on the website are in your local currency. To be sure of the currency that you are seeing, please check the currency symbol beside your total dollar amount at check-out. If you aren't seeing your correct currency, please clear your cookies and cache and try incognito mode on your web browser.

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