We believe you deserve the very best. With a keen eye for detail and a commitment to consistently deliver the best, highest quality products, you can rest assured Luxy guarantees true luxury.
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How do I choose the right Luxy Hair set?
Click here to learn about how to choose the right set Luxy Hair extensions.
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What is Balayage?
Balayage is a specific coloring technique. It was derived in France and is translated to ‘sweeping’. Balayage is a beautiful, dimensional look that includes highlights throughout the hair, with a higher concentration towards the ends.
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How do I choose the right color of Balayage extensions?
For help deciding between our Balayage shades & to see them in action please click here.
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What is the difference between Classic and Seamless hair extensions?
If you're new to the world of clip-in hair extensions and are looking to figure out how to choose between our Classic and Seamless hair extensions, you've come to the right place. In this support article, we'll clarify the difference between these two collections so you can make a confident buying decision.
Here is a comparison chart between the two collections:
Our Classic CollectionOur Classic extensions are the first type of clip-in hair extensions that Luxy Hair designed and launched. They are made of a fabric-stitched weft and are offered in a variety of different weights to cater to every hair type.
Classic Features
- Made with a fabric-stitched weft base
- Offered in:
- 16" 140g
- 20" 120g
- 20" 160g
- 20" 220g
- Made of 100% remy human high-quality hair
- Can withstand heat, and dye
Should I Choose Classic Extensions?
Our Classic Collection is good for you if:
- You have lots of hair strands, medium-thick short hair, or a blunt haircut
- You prefer more volume at your roots
- You plan to use them for ponytails or updos
- You plan to dye the extensions (the fabric can be dyed)
Our Seamless Collection
Our Seamless extensions are a part of a new collection Luxy Hair launched in 2017. They're similar to our 160 gram Classic set, however, they have more hair attached to each weft making the full set slightly thicker. They are made with a thin silicone-weft base that lays flat against your head.
Seamless Features
- Made with a thin silicone-based weft base
- Lays flat against your head
- Offered in:
- 16" 140g
- 20" 180g
- 24" 220g (Exclusive Blonde Balayage set)
- Exclusive Highlights Collection
- Made of 100% remy human high-quality hair
- Can withstand heat, and dye
Should I Choose Seamless Extensions?
Our Seamless Collection is good for you if:
- Have fine & short hair or have a fine - medium hair type with an average amount of hair
- You want a more natural look with less volume at the root
- You have highlighted hair
Or, check out this helpful support article or blog post!
Want a second opinion on choosing between both collections? We're here to help! Please email our Support team at info@luxyhair.com with a recent selfie taken in natural lighting with no direct sunlight, where we can see your hair from top to bottom, and with no filters added - similar to the photo below.
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What is the difference between the Highlight & Balayage collections?
The Highlights collection features thin highlights starting from the root straight through to the ends. This collection is designed to blend into hair that has already been highlighted, eliminating the need to get your hair extensions custom-dyed. This is great for those looking to further accentuate their highlights. To learn about how to choose between our Highlights colors, click here.
The Balayage collection features hand-painted highlights that start several inches from the root with darker pieces left at the bottom to give the hair that extra depth and dimension. This collection is great for those who have a solid hair color and are looking for a damage-free way to add sun-kissed dimension to their hair. To learn about how to choose between our Balayage colors, click here.
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I have Ombre/highlights in my hair. Can I still wear Balayage?
Yes. Balayage extensions will blend even if you have Ombre or highlights in your hair. If you have Ombre, the Balayage extensions will add more color and dimension higher up. If you have highlights, the Balayage extensions will add more color towards the ends.
All Luxy Hair extensions come with a sample weft, therefore, you can take out the weft and hold it up against your hair to see if you’re happy with the blend. If you feel it’s not a good fit, we’ll be happy to accept your package back for a return or exchange.
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Will Balayage extensions work, even if my hair isn’t balayage?
Yes. Clip-in extensions are a great way to experiment with color, without the full-time commitment or damage to your natural hair. In order for the extensions to blend, we recommend ensuring that your hair matches the root color of the extensions.
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How far down the weft do the Balayage highlights start?
The Balayage highlights start several linches from the base of the weft. For a complete breakdown & an example, click here.
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Can I cut the Balayage extensions shorter?
Yes. Like all of our extensions, our balayage sets can be cut, trimmed and layered. The more you cut from the ends, however, the more it will take away from the balayage effect at the bottom.
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Are your Balayage colors available in sample swatches?
We offer our sample swatches for 3 of our Balayage shades (Off Black Balayage, Chocolate Brown Balayage, and Chestnut Brown Balayage). We're happy to offer a maximum of two color sample swatches to our customers within the U.S. and Canada for a flat rate of $10 (shipping only).
If you place an order for a sample swatch, you will receive a small lock of hair that is dyed perfectly to reflect the colors we offer in our full sets. Kindly note, the technique on the Balayage swatch is not the same highlighted technique as on the full set and is for color matching purposes only.
Please be sure to check out: How do I choose the right color of Balayage extensions?. Kindly note, these swatches should be used for color comparison purposes only and are not offered in Classic or Seamless as the base of the weft is not included. To interested customers who live internationally, kindly note that all full sets of Luxies come with a tester weft. If it's not an ideal match, we offer 60-day returns and exchanges if the color doesn't match. We support you!
Also, we're happy to help you select your ideal Luxy match. Please send over some photos of your hair taken in natural lighting where we can see it fully to info@luxyhair.com, similar to the photo below.
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Can I curl and straighten my hair extensions?
Just like your own hair, Luxy Hair extensions can be straightened, blow-dried, styled and curled. In order to preserve and extend the lifespan of your Luxy Hair extensions, however, we suggest to always use a heat protectant spray prior to styling your set.
Additionally, we recommend to only use a low heat setting of 120C/250F, as anything higher runs the risk of damaging the hair. The reason why we recommend opting for a lower heat setting is because it will prolong the lifespan of your set. While our own hair may be able to handle a high heat setting, our hair is also constantly getting revitalized from the scalp, whereas hair extensions don't get that sort of constant nutrition.
Check out the following blog post for more info on how to care for hair extensions.
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How do I care for my extensions?
Creating a good routine with your Luxy Hair extensions from the start will help prolong their lifespan. Since they are made from 100% Remy human hair, they can be styled and washed just like your regular hair, however, the more you wash and heat style your extensions, the shorter their lifespan will be, so try to keep washing and product use to a minimum.
Please note that unlike our Straight Clip-In Ponytail Extension, the care instructions for the Curly Clip-In Ponytail Extension are different in order to preserve the curl pattern. We don’t recommend dyeing/toning, using water-based products, washing or heat styling (such as straightening, blow-drying or curling). In addition, we recommend only using a wide-tooth comb or your hands to brush through the ponytail.
Keep in mind that unlike your own hair, which receives natural hydration from the oils on your scalp, hair extensions don’t have a natural hydration source. Therefore, keeping them hydrated is key to keeping them shiny and in good condition. To ensure your set lives a long and happy life, check out the below articles or this blog post:
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How long does shipping take?
It will take 1 business day to process your order, regardless of the shipping option selected at checkout. If your order is placed by 4pm EST, it will ship the same day. If your order is placed after 4pm EST, your order will ship the next day.
We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. Shipping times will depend on your location. For more information, please click here.
All prices on the website include FREE standard shipping to applicable countries. Your clip-in Luxy Hair extensions ship from our warehouse in Utah (USA). You can exchange or return your order within 60 days.*
View full shipping & returns detailsYou may also love
Get carried away, wherever life takes you! At home or on the go, the Luxy Carrier will ensure your extensions are safely stored to prevent tangling and damage. Organic Blended Content certified. All sales are final.
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How it works.
Hang, protect, and travel with the Luxy Hair Carrier
Watch The Video
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- what-is-the-hair-extension-carrier-and-hanger-made-of
- how-do-i-store-my-hair-extensions-in-a-hair-extensions-carrier
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Wash, dry, style, go! A waterproof styling holder made from stainless steel with a brushed gold finish. Simply suction onto your mirror, shower wall, or window to hold your extensions securely in place. All sales are final.
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Material: 100% Stainless Steel
video
How it works.
Wash, Dry, Style With the Deluxe Styler
Watch The Video
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- what-is-the-deluxe-styler
- how-do-i-mount-the-deluxe-styler-are-there-certain-surfaces-to-avoid
- how-many-wefts-weight-can-it-hold-at-once
- can-the-deluxe-styler-fit-the-halo
- what-are-the-dimensions-of-the-deluxe-styler
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- will-the-gold-exterior-on-the-deluxe-styler-rust-if-i-place-wet-extensions-on-it
- is-the-deluxe-styler-final-sale
- what-do-i-do-if-the-suction-on-the-deluxe-styler-is-not-sticking
So many rave reviews
Classic Clip-In Hair Extensions Collection
Clip-in Luxy Hair extensions are made from 100% remy human hair and feature a combination of varied hair lengths that taper off at the ends to mimic your natural hair best (also known as single-drawn hair). They come straight and can be styled to waves or curls using hot tools. New to Clip-In hair extensions? Check out our Ultimate Guide that has lots of frequently asked questions.
Our extensions are dyed using a multi-tonal adapt coloring system, which means there are subtle highlights and lowlights (lighter and darker strands) throughout each set. This gives it movement, dimension, and depth. It also ensures that the extensions blend with your natural hair, even if your hair color is slightly different. You can also have them dyed or toned darker by a professional hair colorist. Here is an article walking you through our dyeing do’s and dont’s.
Our Classic Collection
Classic Clip-Ins feature fabric-stitched wefts that are flexible and are good to add more volume to your roots. They are offered in a variety of different weights and lengths to cater to many different hair types. The higher the grams, the more hair that is attached to each weft. The individual strands themselves will remain consistent in thickness. Click here to learn how to figure out your hair type and to choose the right set.
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Length |
Weight |
Total Pieces |
Pieces Breakdown |
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16 inches |
10 |
1 x 4-clip weft (8") 1 x 4-clip weft (7”) 2 x 2-clip wefts (4") 4 x 1-clip wefts (1") |
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16 inches |
10 |
1 x 4-clip weft (8") 1 x 4-clip weft (7”) 2 x 2-clip wefts (4") 4 x 1-clip wefts (1") |
|
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20 inches |
10 |
1 x 4-clip weft (8") 1 x 4-clip weft (7") 2 x 3-clip wefts (6") 2 x 2-clip wefts (4") 4 x 1-clip wefts (1") |
|
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20 inches |
10 |
1 x 4-clip weft (8") 1 x 4-clip weft (7") 2 x 3-clip wefts (6") 2 x 2-clip wefts (4") 4 x 1-clip wefts (1") |
|
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20 inches |
11 |
1 x 4-clip weft (8") 2 x 4-clip weft (7") 2 x 3-clip wefts (6") 2 x 2-clip wefts (4") 4 x 1-clip wefts (1") |
|
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24 inches |
10 |
1 x 4-clip weft (8") 1 x 4-clip weft (7") 2 x 3-clip wefts (6") 2 x 2-clip wefts (4") 4 x 1-clip wefts (1") |
More questions? Email us at info@luxyhair.com.
Please note that our warehouse is closed Monday, May 29th for Memorial Day. Any orders placed after 3:00pm MT on Friday, May 26th, will ship on Tuesday, May 30th. Thank you for your understanding.
Free Shipping to Select Countries!
- All U.S. orders include FREE standard shipping (excluding sample swatches).
- Canadian orders include FREE express shipping (1-5 business days) on orders over $250 USD.
- International orders pay a flat-rate $25 USD fee for express shipping (1-5 business days).
Products Lost or Damaged In Transit: All shipments are FOB (Free on Board), and ship from our warehouse located in Salt Lake City, Utah. We cannot guarantee the performance of our carriers. We will assist our customers in any deficiency in third-party shipping services but we are not responsible for such deficiencies. We encourage U.S. customers to opt-in for package insurance at checkout via Route.
Processing Time
It will take 1 business day to process your order, regardless of the shipping option selected at checkout. We ship Monday through Friday, excluding weekends and holidays. We cannot guarantee Saturday delivery, even if your shipping is upgraded to express. You will receive a confirmation e-mail with the tracking link once your order ships which can take up to 48 hours to update. If you do not see your shipping confirmation email in your inbox, please double check your junk/spam or promotions folder. Standard & express shipping costs and any other third-party fees such as shipping insurance are non-refundable. We cannot be held accountable for any delays caused by the carrier.
Kindly note that if inaccurate or incomplete addresses are provided, or if there are unverified details with your order, it may delay processing by an additional 1-2 business days. We encourage all customers to thoroughly review their shipping and billing information prior to checking out to ensure any possible delays are avoided.
Your package may or may not require a signature. Most packages are delivered to the mailbox or front door of the address provided, however, it is up to the delivery courier to decide if the package is safe being left in the open. If they deem it unsafe, they will hold the package at a local post office or re-schedule another delivery. Our best recommendation is to input a shipping address where you know you or someone else will be available to accept the package (a work address or a friend's address).
USA State Sales Taxes
Please note that Luxy Hair charges state sales taxes on orders in the following states:
Wisconsin, Washington, Virginia, Utah, Texas, Pennsylvania, North Carolina, Nevada, Nebraska, Michigan, Maryland, Louisiana, Kentucky, Kansas, Indiana, Illinois, Georgia, Colorado, California, Arkansas, and New York.
These collected taxes are mandated by the local state governments and Luxy Hair in no way benefits from this and directly pays this amount collected to the state. We do ship to Military Mail addresses.
International Duties and Taxes
Canada
Your order will be shipped DDP (Delivered Duty Paid) from our warehouse in Salt Lake City, Utah (United States) with DHL Express shipping (1-5 business days for delivery). This means that you will not be required to pay any additional duties upon delivery.
At checkout, you will see taxes added to your order. This prepaid ahead of time will guarantee absolutely no additional charges when you receive your package.
United Kingdom, Germany, Australia, France, UAE, Switzerland, Europe
Your order will be shipped DDP (Delivered Duty Paid) from our warehouse in Salt Lake City, Utah (United States) with DHL Express shipping (1-5 business days for delivery). The cost of the price is inclusive of all duties and taxes, which guarantees there will be no additional fees required at the time of delivery.
Other International
At checkout, you will have the option to prepay your duties and taxes. If you choose to not prepay, your order will be shipped DDU (Delivered Duty Unpaid) from our warehouse in Salt Lake City, Utah (United States). Therefore, you may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority and must be paid to your local carrier or government in order to receive your order. These fees are not collected by Luxy Hair.
If you do prepay your duties and taxes at checkout (which is recommended by Luxy Hair to ensure a smooth delivery), your order will be shipped DDP (Delivered Duty Paid) which guarantees no additional charges at the time of delivery.
Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. We do our best to speed up processing and shipping times, hence there is a very small time gap to cancel/change your order or to change the address of your order. If you decide to cancel your order or change your shipping address, please write to us at info@luxyhair.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.
If it's too late for our team to cancel your order, you can return your order to us once you've received it. For more information on how to return your order click here. The only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address or provide you with a full refund.
Extra Shipping Charges: If you upgraded your shipping and the package was returned to us due to an incorrect address and if you would like a refund, you will not be reimbursed for the upgraded shipping fees.
Delivered but Not Delivered
All of our shipments include tracking with delivery confirmation. If the tracking information confirms that the item has been delivered to your order address but you have not received your order, please read this article for next steps on how to locate your package. Also, please contact couriers at numbers in order to investigate this issue.
We cannot be held accountable for packages where tracking information states the package has been delivered to your order address. We also encourage our U.S. customers to opt-in for package insurance at checkout via Route. If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address to ensure that you receive it safe and sound.
Returns
By placing an order at Luxy Hair, you are responsible for the cost of return shipping back to Luxy Hair. Please refer to our return policy for further information on how to return your packages.
You may return your order for a full refund or exchange it within 60 days of purchase, as long as the main compartment is still sealed.
*Accessories and Hair Care products are final sale. Last Chance items are exchange or store credit only.
¹Luxy Hair is NOT able to ship to the following countries due to shipping complications: American Samoa, Costa Rica, Cuba, Egypt, Eritrea, French Southern Territories, Italy, Kuwait, Spain, Guam, Iraq, Libya, Panama, Russia, San Marino, Sudan, Tajikistan, Ukraine.
