Psst..we've saved your cart!

But not for long, checkout before it sells out.

Can I return or exchange the 16” Blend & Snap Ponytail and does it come with a tester?

false

We want your purchase to be risk and anxiety-free so the 16” Blend & Snap Ponytail is eligible for returns or exchanges! Even better, each one comes with a tester swatch so that you can determine if the shade is a good match.

If the shade is not an ideal match, we are more than happy to accommodate a return or exchange within 60 days as long as the main compartment of your Luxy box has not been opened and the golden security seal has not been tampered with.

Help Topics

Questions answered by specific topic.

Contact Us

Can I return or exchange the 16” Blend & Snap Ponytail and does it com

Contact Us

If you still have any questions, please email us at info@luxyhair.com

We respond to every email within 24 hours! We will be happy to help you.

This site uses cookies to ensure you get the best experience. Learn more.

Your Shopping Bag

Your cart is empty.

Virtual Color Match

Oops! The photo didn't work
Let's try again.

UPLOAD A PHOTO
  • Face the camera
  • Hair is visible from root to tip
  • Natural indirect light (near a window)
  • 1 person only in the photo
  • No filters or edited photos
  • Avoid harsh sunlight on your hair and face
  • 60 Day Returns & Exchanges
  • FREE return shipping for U.S exchanges
  • Set includes a tester weft for color match

Choose your collection.

SEAMLESS COLLECTION
CLASSIC COLLECTION
HALO® COLLECTION
CLIP-IN PONYTAILS COLLECTION
CLIP-IN BUNS COLLECTION