The tracking says there was a delivery attempt made but I haven't received my package.Shipping and Delivery
If there was a delivery attempt made for your package but you haven’t received it yet, please follow the steps below:
- Look in your mailbox and front door handle to see if a delivery notice was left. The delivery notice will indicate what time the delivery attempt was made, and where your package is being held for a pickup.
- If there is no delivery notice card, this may indicate that the carrier will re-attempt another delivery the next day.
- If no card was left, you may visit your local post office to inquire if they’re holding your package. They can identify your package by the tracking number provided.
- If there was no notice left and your local post offices do not find your package, please contact the carrier for more information.
Questions answered by specific topic.
- Are your Balayage colors available in sample swatches?
- Do you have any sample swatches?
- Do I need to have highlights in my hair to wear the Highlights collection?
- I have short hair. Can I wear the Highlights collection?
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- Are there any care instructions for the Wide Tooth Cloud Comb?
- What are the dimensions of the Wide Tooth Cloud Comb?
- What material is the Wide Tooth Cloud Comb made of?
- Can the Wide Tooth Cloud Comb be used on all hair types and human hair extensions?
- What comes with the Wide Tooth Cloud Comb?