What is the purpose of the tester weft?
About Hair Extensions And SuitabilityWe understand that it can be hard determining your perfect Luxy color match fromย a computer screen. It looks like you're Chocolate Brown overall, but in some photos you think Chestnut Brownย may be a better match. WaitโDark Brown? That may also blend, too! Who knows, maybe you're Dirty Blonde after all.
Clip-in hair extensions are an investment for many people, and we want your purchase to be risk-free and anxiety-free. This is why we designed our packaging to be divided up into two compartments. One of the compartments holding your main set of extensions, and the other compartment holding yourย tester weft.
What is aย tester weft?ย
We'll break down what theย tester weft is in a few digestible points.
- Theย tester weft is located in the bottom compartment of the rectangular box or the top compartment of the circular box. You can take out this piece to determine if the color is a good match.
- Yourย tester weft will be either a 2 or 3 clip weft.
- Thisย tester weft isย part of the full head set.ย It is the 9th or 10th weft (depending on the weight you purchase) to your set.
- Yourย tester weft should be used for color and texture comparison purposes only.ย
ย What do I do with theย tester weft?
- Please open thisย bottom compartment of the box first, prior to opening the main compartment.ย
- Unravel theย tester weft from it's hair netting.
- Hold the card and weft up against your hairย in natural lighting to determine if the shade is the right match for you.ย
- If it's the right match, you may open the main compartment of the box and enjoy your Luxies!ย
- If it's not a good match, please wrap theย tester weft back in its hair netting and place it back in the bottom compartment of the box. Then,ย initiate a return or exchange here.ย
ย What should I not do with theย tester weft?
- Please do not remove theย tester weft from the golden security tie and the card it is attached to.
- Please do not clip-in the weft to your hair, only hold it up against it. This is because hair extensions are a hygienic product, and since this weft is part of the full head set, if you do not wish to keep the set it willย be sold to another customer.ย
- Please do not tamper with theย tester weft in any way. This includes dyeing, toning, cutting, curling, straightening, and washing.ย
What is your return and exchange policy?
We are happy to accept all packages back for a return or exchange within 60 days of purchase as long as the main compartment of the box has not been opened or tampered with, and theย tester weft is still in its original condition. For more information, click here.
Have more questions? We're here to helpโplease email our Support team at [email protected]. We respond to all emails within 24 hours.ย
Help Topics
Questions answered by specific topic.
Luxy Hair Accessories
- Are there any care instructions for the Wide Tooth Cloud Comb?
- What are the dimensions of the Wide Tooth Cloud Comb?
- What material is the Wide Tooth Cloud Comb made of?
- Can the Wide Tooth Cloud Comb be used on all hair types and human hair extensions?
- What comes with the Wide Tooth Cloud Comb?
