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Why did I get charged an extra fee of $1-$10?

Payment and Pricing

Luxy Hair is a Canadian operated company based in Toronto, Canada with shipping facilities in the United States.

If you are ordering outside of Canada, your credit card company or bank might charge you a fee of $1-$10 that might even display as if it was charged by Luxy Hair. This fee is not charged by us as it is charged directly by your bank, due to your purchase being placed outside of your country of origin.

This fee is not refundable by us, as this fee is not charged by Luxy Hair. If you have any questions regarding this fee, please contact your bank.

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Why did I get charged an extra fee of $1-$10?

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If you still have any questions, please email us at info@luxyhair.com

We respond to every email within 24 hours! We will be happy to help you.

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Virtual Color Match

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  • Face the camera
  • Hair is visible from root to tip
  • Natural indirect light (near a window)
  • 1 person only in the photo
  • No filters or edited photos
  • Avoid harsh sunlight on your hair and face
  • 60 Day Returns & Exchanges
  • FREE return shipping for U.S exchanges
  • Set includes a tester weft for color match

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