Does the Luxy Hair Signature Curler have a warranty?

Limited One Year Warranty Terms & Conditions

Each Luxy Signature Curler is a final sale; however, it comes with a one-year warranty. Luxy Hair will repair or replace (at our discretion) your unit free of charge for 12 months from the date of purchase if the Luxy Hair Signature Curler is defective in workmanship or materials.

Warranty Exclusions

This limited warranty does not cover products damaged by any of the following:
Damage due to misuse or abuse, such as incorrect voltage supply, dropping, or failure to follow enclosed instructions
Tampering, such as repair or attempt to repair by the user or by a third party
Use with unauthorized accessories
Wrapping the cord around the Luxy Hair Signature Curler, causing premature wear & breakage
Theft or loss of product
Any other conditions beyond our control
Only products purchased directly from Luxy Hair or an authorized Luxy Hair retailer with a valid proof of purchase are eligible for a replacement under this policy. Keep your original sales receipt as proof of purchase for warranty purposes

Starting The Process

Please email your order details along with a short description of the product issue to [email protected] - our Luxy Hair Support team will be happy to help!