We are here to help
Have a question? Great. We are here to help you 7 days a week and respond within 24 hours. Plus, you can find most answers to your questions right on this page.
OR EMAIL US:
[email protected]
Frequently Asked Questions
Help Topics
Questions answered by specific topic.
Choosing Your Perfect Luxy Set
- How do I choose the right color of Highlights extensions?
- How do I choose between Clip-In and Halo® hair extensions?
- How do I choose the right color of black extensions?
- What is the difference between Classic and Seamless hair extensions?
- What lengths do you offer, and what do they look like on?
About Hair Extensions And Suitability
- Are your Balayage colors available in sample swatches?
- Do you have any sample swatches?
- Do I need to have highlights in my hair to wear the Highlights collection?
- I have short hair. Can I wear the Highlights collection?
- How do I use the Halo® Volume Bundle with short hair?
Luxy Hair Accessories
- What are the Limited Edition Luxy Hair Clips?
- Will the gold exterior on the Deluxe Styler rust if I place wet extensions on it?
- Will the Deluxe Styler damage my Luxies in any way?
- Are there any care instructions for the Deluxe Styler?
- Is the Deluxe Styler final sale since it is an accessory?
